Terms & Conditions

Last Updated: 1 Jan, 2026

Welcome to Travezaa (“Travezaa,” “we,” “our,” or “us”).

These Terms & Conditions govern your use of our website, booking services, and customer support channels. By accessing our platform or using our services, you agree to comply with the terms outlined below.

If you do not agree with any part of these Terms, please discontinue the use of our website and services.

1. Eligibility

By using Travezaa, you confirm that you:

  • Are at least 18 years of age
  • Have the legal authority to enter into binding agreements
  • Will use our services only for lawful travel purposes
  • Are authorized to act on behalf of all travelers included in a booking

Any person making a reservation accepts responsibility for sharing applicable terms and policies with all travelers associated with that booking.

2. Our Services

Travezaa operates as an independent travel assistance platform under Travezaa.

We help users search, compare, and reserve travel-related services, including airline tickets and related travel options.

We act as an intermediary between travelers and third-party providers such as airlines, hotels, or other travel vendors. These third-party providers maintain their own rules, restrictions, and policies.

When you complete a booking through our platform, you also agree to the terms and conditions of the respective travel provider.

3. User Information & Booking Accuracy

You are responsible for ensuring that all booking information submitted is complete and accurate, including:

  • Traveler names exactly as shown on government-issued identification
  • Travel dates and destinations
  • Contact details
  • Billing and payment information

Incorrect details may lead to booking errors, cancellation fees, denied boarding, or additional charges imposed by airlines or service providers.

Travezaa is not responsible for issues resulting from inaccurate information provided by users.

4. Pricing & Payments

All fares, promotions, and travel prices displayed on our website are subject to availability and may change without notice until a booking is confirmed.

Important payment conditions include:

  • Full payment may be required at the time of booking
  • Reservations are confirmed only after successful payment authorization
  • Prices may fluctuate due to airline updates, seat availability, taxes, or system changes

We reserve the right to:

  • Cancel bookings caused by pricing or technical errors
  • Request identity or payment verification documents
  • Decline transactions suspected of fraud or misuse

Failure to provide requested verification may result in cancellation of the reservation.

5. Airline Rules & Restrictions

Every airline or travel provider has its own policies regarding:

  • Ticket cancellations
  • Flight changes
  • Refund eligibility
  • Seat assignments
  • Baggage allowances
  • Schedule modifications

Some fares may be non-refundable, non-transferable, or subject to penalties. Travelers are responsible for reviewing fare rules before completing a booking.

6. Travel Documents & Requirements

Travelers are solely responsible for obtaining and carrying all required travel documentation, including:

  • Valid passports
  • Entry visas
  • Government-issued identification
  • Health certificates or vaccination records where required

Travezaa is not responsible for denied boarding, entry refusal, missed travel, or additional costs caused by incomplete or invalid documentation.

7. Cancellations, Changes & Refunds

Requests for cancellations or itinerary changes should be submitted to our support team as soon as possible.

Please note:

  • Airline penalties and fare differences may apply
  • Service fees may be charged where applicable
  • Refund timelines depend on airline policies and payment providers
  • Certain tickets may be completely non-refundable

Refund approvals are subject to airline fare rules and provider authorization.

8. Third-Party Services & Links

Our website may contain links or references to third-party websites and external services for informational or operational purposes.

We do not control or guarantee:

  • Third-party website content
  • External privacy practices
  • Transactions conducted outside our platform

Users access third-party services at their own discretion and risk.

9. Account & Security Responsibilities

If you create an account with Travezaa, you are responsible for maintaining the confidentiality of your account credentials.

You agree to notify us immediately if you suspect unauthorized access or suspicious activity associated with your account.

We are not liable for losses resulting from unauthorized account usage caused by user negligence.

10. Prohibited Activities

Users must not:

  • Engage in fraudulent or illegal conduct
  • Submit false or misleading information
  • Attempt unauthorized access to our systems
  • Upload malicious software or harmful code
  • Reproduce or misuse website content without permission
  • Interfere with website functionality or operations
  • Misrepresent Travezaa or its representatives

Violation of these Terms may result in suspension of access, cancellation of bookings, or legal action where appropriate.

11. Intellectual Property Rights

All content available on Travezaa, including text, graphics, logos, design elements, and website materials, is protected under applicable intellectual property laws.

Unauthorized copying, distribution, or commercial use of website content is prohibited without prior written permission.

12. Limitation of Liability

Travezaa shall not be held responsible for events outside our direct control, including but not limited to:

  • Airline delays or cancellations
  • Schedule changes
  • Weather disruptions
  • Government restrictions
  • Public health emergencies
  • Force majeure events
  • Missed connections or operational decisions made by airlines

Our liability, if any, shall be limited to the amount of service fees directly charged by us.

13. Indemnification

You agree to indemnify and hold harmless Travezaa, Travezaa, its affiliates, employees, and partners from claims, liabilities, damages, or expenses arising from:

  • Violation of these Terms
  • Misuse of our platform or services
  • Breach of applicable laws or regulations
14. Changes to These Terms

We may update or modify these Terms & Conditions periodically.

Revised versions will be published on this page and become effective immediately upon posting.

Continued use of our website or services indicates acceptance of any updated Terms.

15. Governing Law

These Terms shall be governed and interpreted in accordance with applicable laws and regulations.

Any disputes arising from the use of our website or services shall be subject to the jurisdiction of the appropriate courts.

16. Contact Information

For questions regarding these Terms & Conditions, please contact:

Travezaa

13151 Emily Rd #135 Dallas, TX 75240

Email: info@travezaa.com

Phone: +1 (855)-437-8772